Custom Products

This section covers FABX Studio custom products, including scarves, twillies, furoshiki, homeware, small textile gifts, product options, artwork templates, production timeline, labels, and order limitations.

What are FABX Studio custom products?

Custom products are finished fabric-based items made using your submitted artwork and FABX Studio’s available fabric and production workflow.

Depending on what is listed on the website, this may include items such as scarves, twillies, furoshiki wraps, cushion covers, table runners, placemats, coasters, bookmarks, bag charms, and selected textile gift formats.

Can I use my own fabric or product for a custom order?

No. FABX Studio only prints on FABX Studio fabrics and materials.

We do not print or sew on customer-provided fabric, blank products, garments, or pre-made items. Our custom products are produced using our own fabric base and production workflow.

Can I customise the size or change the fabric of a product?

Please select from the size and fabric options shown on the product page.

If you would like to use a different FABX Studio fabric that is not currently listed for that product, or require a different size, please contact us before ordering so we can review whether it is possible for that specific item.

Not every fabric is suitable for every product, and not every size can be produced through our current workflow.

Can I choose a fabric and have it made into a product that is not listed on the website?

We do not offer general on-demand sewing or prototyping services.

If you have a special or corporate project that falls within our scope, you may send us the full requirements for review.

Approval depends on the product type, fabric suitability, artwork, quantity, sewing feasibility, production capacity, and timeline.

How do I order a custom product?

Select the custom product you want, review the product information carefully, download and use the correct template where applicable, choose the listed options, upload or link your artwork, and proceed to checkout.

Please check the selected size, fabric, quantity, artwork file, and delivery details before confirming your order.

Do I need to use a FABX Studio template?

Yes, where a template is provided for that product.

Some custom products require specific artwork layouts because of the final product size, sewing allowance, bleed, folding direction, front and back placement, or finishing method.

Please use the correct FABX Studio template where provided. Incorrect template use may delay production if we need to contact you for clarification.

How do I know if my artwork is ready for a custom product?

Your file should be prepared to the correct dimensions, in the correct template where required, and in a suitable resolution for print.

If there is an issue with access, size, layout, or template use, we may contact you for clarification before proceeding.

Your artwork should be final before ordering. Design edits, layout changes, and typo corrections are not included as a standard part of the order.

Will I receive a design proof?

Not for every order.

If a proof, clarification, or artwork confirmation is required, we will contact you before production.

If no additional clarification is needed, we may proceed based on the submitted artwork and order details.

Will FABX Studio adjust, resize, or correct my artwork for me?

No. We print according to the artwork submitted.

Please review your file carefully before uploading. Design edits, layout changes, resizing, colour correction, repeat setup, or correction of typographical errors are not included as a standard part of the order.

If your file is inaccessible, incorrect, incomplete, or unsuitable for production, we may contact you for clarification before proceeding.

Can you align a pattern exactly along the edges or seams?

We always aim for the best possible accuracy, but exact pattern alignment across edges, seams, folds, or product finishing cannot be guaranteed.

Print and sewing processes may involve small tolerances. Slight variation in placement, alignment, shrinkage, stretching, or finishing is a normal part of textile production.

Can I use my own labels?

For eligible custom product orders, customer-supplied labels may be reviewed on a case-by-case basis.

Please contact us before ordering if label sewing is required, as this must be confirmed in advance and may involve additional charges.

Label sewing cannot be added automatically after checkout unless it has been reviewed and accepted before production begins.

How long do custom products take?

As a general guide, custom products usually take around 10–14 working days.

This timeline refers to production and does not include delivery time.

Larger quantities, complex finishing, artwork clarification, missing approvals, supplier schedules, or public holidays may increase the timeline.

When does production begin?

Production begins only after payment, final artwork, and any required approval or clarification are fully confirmed.

If your artwork is not final, payment is pending, product details are unclear, or approval is still required, production has not started yet.

Can I request a rush custom product order?

We do not offer same-day production.

Custom products require printing, sewing or finishing, checking, packing, and delivery preparation. An urgent deadline does not automatically shorten production.

Where feasible, only delivery may be expedited after production is completed.

Can I change or cancel my custom product order?

If you need to make a change, contact us as soon as possible after placing the order.

Changes or cancellations are only possible before production begins. Once artwork has been confirmed and the order has entered production, changes or cancellations are no longer possible.

Custom products are made to order based on your submitted artwork and selected specifications.